Legal
Privacy Policy
How AIS Academy collects, uses and protects your personal data under the PDPA.
Effective Date: 1 July 2026
AIS Academy is committed to protecting the privacy and confidentiality of personal data entrusted to us. We collect, use, disclose and safeguard personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Collection of Personal Data
AIS Academy may collect personal data through course registration forms, enquiry forms, website submissions, email correspondence and other interactions with us.
The personal data collected may include:
- Full Name
- Contact Number
- Email Address
- Company Name
- Job Title or Designation
- Billing Information
- Training Attendance and Participation Records
You may choose not to provide certain personal data. However, this may affect our ability to process your registration or provide our services.
2. Purpose of Collection
AIS Academy collects and uses personal data for the following purposes:
- Processing course registrations and training enquiries
- Communicating training schedules, updates and administrative matters
- Issuing certificates, attendance records and training documentation
- Processing payments and invoicing
- Responding to enquiries, feedback and complaints
- Improving our training programmes and customer service
- Complying with legal, regulatory or contractual requirements
3. Disclosure of Personal Data
AIS Academy may disclose personal data to:
- Trainers, facilitators and assessors involved in programme delivery
- Service providers supporting our business operations
- Government authorities, regulators or law enforcement agencies where required by law
- Professional advisers where necessary for business operations
AIS Academy does not sell, rent or trade personal data to third parties.
4. Protection of Personal Data
AIS Academy takes reasonable administrative, technical and physical measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification or disposal.
Access to personal data is restricted to authorised personnel who require such information to perform their duties.
5. Retention of Personal Data
Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and business requirements.
When personal data is no longer required, it will be securely deleted or destroyed.
6. Access and Correction
Individuals may request access to or correction of their personal data held by AIS Academy by contacting us using the details provided below.
AIS Academy may require reasonable verification of identity before processing such requests.
7. Cookies and Website Usage
Our website may use cookies and similar technologies to improve user experience, analyse website traffic and enhance website functionality.
Users may adjust their browser settings to manage or disable cookies.
8. Changes to This Policy
AIS Academy reserves the right to amend this Privacy Policy from time to time. Any updates will be published on our website.
9. Contact Us
For any enquiries relating to this Privacy Policy or the handling of personal data, please contact: